About Us2019-06-27T16:56:42-04:00

About The Office of Workforce Opportunity

The Office of Workforce Opportunity, Department of Business and Economic Affairs sponsors the NH Works system through use of Workforce Investment Act funds.

The Governor established and certified the Office of Workforce Opportunity as the State’s Workforce Board under WIA on September 22, 1999. The Office is chaired by a businessperson and has 43 members, of which 22 members are business representatives. The Office also includes top officials from agencies that oversee workforce development programs. Board members were generally selected according to the following criteria: geographic representation, industry sectors, company size, and workforce and economic development expertise.

The Office of Workforce Opportunity is charged with the oversight of the NH Works/American Job Center System, and its programs and services offered are located in the 12 NH Works / American Job Center Career Centers.


To serve as a catalyst to establish a secure and sustainable workforce that can meet current and future skilled labor needs and provide a competitive advantage for New Hampshire businesses.


To promote life-long learning by partnering with businesses, agencies, and organizations to bring the state’s education, employment and training programs together into a workforce development system that will provide the means for residents of New Hampshire to gain sufficient skills, education, employment and financial independence.


  1. To establish a workforce development system that is market driven, customer responsive, performance based, and aligned with the skilled labor needs of New Hampshire.
  2. To prepare New Hampshire’s youth, the emerging workforce, for employment and further education.
  3. To prepare transitional workers for employment that leads to job retention, wage progression and self-sufficiency.
  4. To assist business and industry in upgrading the skills of the current workforce.
  5. To improve labor market exchange and labor market information for all businesses and individuals.
  6. To maximize effective coordination and utilization of public and private dollars, leverage resources and identify additional and alternative sources of support to sustain the workforce development system.
  7. To promote statewide workforce development programs, increase awareness of ongoing initiatives, and provide information on workforce issues to the private sector and the general public.